Privacy Policy

Last updated: 11 November 2026

This Privacy Policy explains how SahiMilo Kisan ("we", "us" or "our") handles information when you visit sahimilo.in or contact us. We aim to collect only information needed to respond to your request and operate the website.

1. Information you choose to provide

If you submit the website enquiry form, the details you provide (such as your name, mobile number, village, district, role, farming requirement and message) are sent to our SahiMilo Kisan database hosted by Supabase so our team can review and respond. Farmer requests and provider applications are stored separately. You may also contact us by phone, email or WhatsApp and choose what information to share.

Please do not send Aadhaar numbers, bank account details, passwords, OTPs, land records or other sensitive documents through an ordinary email, phone call or WhatsApp message unless we have explained a necessary and secure process. We do not ask you to share OTPs or passwords.

2. Website and technical information

Our website is hosted using Cloudflare, and enquiry records are stored in our Supabase database. These service providers may process technical information such as IP address, browser/device information, requested pages, timestamps and security logs to deliver, protect and maintain the website. We do not currently offer farmer self-service accounts or online payments on this website.

3. How we use information

• To respond to enquiries and requests you send us.
• To contact you about the specific farming service or information you requested.
• To coordinate, where appropriate, with a relevant service provider, and only to the extent needed to handle your request.
• To maintain website security, prevent misuse and improve our services.

4. Sharing

We do not sell personal information. If your request requires a local service provider or other organisation to contact you, we will explain what information needs to be shared and seek your agreement before sharing it. External services you choose to use, including WhatsApp, email providers, telephone networks and linked government websites, operate under their own privacy terms.

5. Retention and security

We keep enquiry information only for as long as reasonably needed to respond, coordinate the requested service, resolve a dispute, meet legal requirements or maintain appropriate records. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.

6. Your choices and requests

You may ask us to correct or delete information you have sent us, or to stop using it for future contact, subject to applicable legal and operational requirements. You may also withdraw permission for a particular sharing or follow-up by contacting us.

7. Children

Our services are intended for adults involved in farming or agricultural services. We do not knowingly seek personal information from children.

8. Changes to this policy

We may update this policy as the website and services develop. The latest version will be published on this page with its updated date. If we introduce accounts, online registrations, payments or additional data collection, we will update this policy and provide appropriate notices before those features are used.

9. Contact and privacy questions

For privacy questions, access, correction or deletion requests, contact: sahimilo.in@gmail.com or call +91 97180 73873.

This page is a plain-language website policy, not a legal opinion. We will review it as our actual data practices and applicable Indian data-protection requirements evolve.